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Terms of Service

Effective October 22, 2026. These terms cover the client lead dashboard and lead alerts provided by Carter Fletcher (“Fletch SEO”) to its business clients.

The service

We operate local service websites and deliver the leads they generate to the business that rents each website. The dashboard shows those leads to the business. Access is by invitation only.

Renting a website’s leads

These terms apply to every business that rents a website’s leads from us. Clients agree to them when they first sign in and again at checkout.

  1. What you get. We run the website you rent and its phone number. While you rent it, every call and form request from the site goes to you, and to no other company.
  2. What we own. The website, its domain, its phone number and its content stay ours. You rent the leads, not the site. If you stop, the site and number stay with us.
  3. Rent. Once you start paying rent, it is billed weekly through Stripe to the card you add. It is one flat rate, no matter how many leads come in.
  4. No guarantee of volume. Leads depend on who searches and calls. We don't promise a number of leads, and search results can change.
  5. Rent changes. We may change the rent. If we do, we will tell you in advance, and you can stop any time instead. We keep our prices fair and stable. A change is rare: it only happens when we're sending you far more leads than when you started, so the rent keeps matching the value you get.
  6. Stopping. You can stop any time from your dashboard, or by telling us. Billing stops at the end of the week you've already paid for. We don't refund part weeks.
  7. Missed payments. If a payment fails and isn't fixed, we may stop sending leads until it is.
  8. Calls are recorded. Calls to the site's number, including calls forwarded to you, are recorded and transcribed. That lets us show you each lead and check it's a real customer.
  9. Your work. You do the work and deal with the customer directly. You are responsible for your licences, insurance, prices and the quality of your work. We are not part of any job you do.
  10. Your name. We don't put your business name on the site. The site speaks as its own brand.
  11. Lead details. Use callers' details only to answer their request. Don't sell or share them.
  12. Contact. Questions: carterfletcherwork@gmail.com.

Accounts

Keep your password private. You are responsible for activity on your account. We may suspend access if an account is misused or when a rental ends.

SMS Terms: Fletch SEO Lead Alerts

  • Program: Fletch SEO Lead Alerts sends automated text messages to our business clients when their website receives a new lead. Each message contains a link to view the lead in the client’s dashboard.
  • How you opt in: by checking the consent box in your Fletch SEO dashboard (see the opt-in). Consent is not a condition of any purchase.
  • Message frequency: varies with the number of leads your website receives.
  • Cost: Message and data rates may apply.
  • Opt out: reply STOP to any message to stop receiving texts. You will receive one message confirming you have opted out.
  • Help: reply HELP for help, or contact carterfletcherwork@gmail.com.
  • Carriers are not liable for delayed or undelivered messages.
  • Our Privacy Policy explains how we handle your information. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.

Limits

The service is provided as is. We work to deliver every lead promptly but do not guarantee the number of leads or that every alert arrives. To the extent the law allows, our liability is limited to the amounts you paid us in the three months before a claim.

Changes and law

We may update these terms and will post the new version here. These terms are governed by the laws of the State of Texas.

Contact

Carter Fletcher (doing business as Fletch SEO), Pflugerville, Texas. Email carterfletcherwork@gmail.com.